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FAQ EXHIBITORS

Here you may find answers to some of the questions, about your Booth, Cargo, Travel, etc.

REGISTRATION OF MEDICAL DEVICES

Q. What is the best solution to import medical devices/drugs, etc for exhibition display?

A. It is best to bring a small quantity as part of your checked baggage, both samples and empty containers.

a. Do contact your Trade Office, Embassy or High Commission to recommend a suitable organisation that dealswith registration. Compare prices and efficiency.

b. Insist that these organisations also visit your booth during the Show.

c. You may even get the process started/completed - before the Show.

Note: We have organised a Special Exhibitors´ Seminar on Medical Device Registration.
See the
Exhibitors Instructions.

EXHIBITION BOOTH

Q. What do you mean by Total Cost Package?

A. This would include all the expenses incurred on the show floor, such as:
Stand and Fittings: Carpet, Power Point, Basic Furniture, Signages
Services: Electricity, Internet, Cleaning, Security, Badges, Catalogue Entries, Hospitality Functions, Visitor Invitations

Q. What is Controlled Cost?

A. This is the fixed cost as mentioned in the Service Manual for : Extra Orders, Freight Forwarding, etc. So you can plan in advance and will not be over-charged by the suppliers.  ´
NOTE:  Use  the ´´Build Your Own Booth Facility´´ to ensure a correct booth fittings/cost.

Q. What is the minimum size of your standard booth ?

A. This will be your 3m x 3m Package. 

Q. The Floor Plan shows only 3m x 3m slots - is this the fixed size ?

A. The floor plan just indicates the slot locations. Booths can be any size from 9 - 36 sqm. See

BOOTH DESIGNS

Q. How about Posters etc - can we stick them on the booth walls ?

A. Yes, use double sided or velcro tape. 
(You do not have to remove the tape etc at the end of the Show).

Q. Can I pay for extra furniture & additional services on the spot ?

A. Yes, but we strongly recommend that you order your all your additional requirements and settle payment on one invoice.

Q. Is it possible to pay all my expenses directly to the Organiser - and just pay one bill ?

A. Yes.

Here is a Form with the  entire ADDITIONAL ORDERS.

Q. Is it possible to bring my own furniture ?

A. Yes.

AIRLINE / TRAVEL

Q. Can I leave the hall before closing time on the last day?

A. NO. KLCC does not allow cargo movement or booth dismantling before the official closing time of 5pm on 16 May 2018.

Q. How do we get from Airport to the Hotel ?

A. The procedure for exit and coupon for airport taxis is streamlined and is also at a fixed rate. Exhibitors will be provided with arrival instructions one week before the Show.
The
Exhibitor Instructions Page has lots of useful information.

Q. Do I need a visa ?

A. Only Visitors from India, PR China and a few other countries need a visa. Exhibitor visas are easily obtained - use the Invitation Letter.

Q. I need a visa - could you send me an Invitation Letter ?

A. Please click  
Invitation Letter

HOTELS

Q. How far are the hotels from the Venue ?

A. There is a wide range of HOTELS 
available within a walking distance of 3-10 mins from the KLCC
It is advisable to use one of the HotelBooking Sites eg. AGODA.COM

Q. Can I be met at the airport by the hotel representative?

A. Yes. Inform the hotel of your choice from the above HOTEL PAGE.

Q. Is my Hotel reservation confirmed ?

A. Hotel bookings should be done directly to the Hotel of your choice.
We recommend a hotel booking service eg. AGODA

FREIGHT FORWARDING

There is extensive information on this subject in the PDF version of the
Service Manual.

Q. Must I use the official freight forwarder ?

A. No, you do not. In fact you can send your cargo via your usual forwarder / courier or even bring it with you - as part of your checked baggage.

Q. Can I carry my own cargo into the hall ?

A. Yes.

Q. I wish to bring my cargo/samples etc with me. What do I do ?

A.  Yes, it is possible - but this is at our own risk and account.

We suggest using the service mentioned at the top of this page.

ON-SITE ACTIVITIES

Q. Besides taking a booth - How can I further ensure my success ?

A. There are several possibilities and some are free... While you could also advertise in the Show Directory, Sponsor an Event and don´t forget the Online Show Preview which works with the Powerful B2B Facility.

Q. Do I need a translator ?

A. No - The business language of SE-Asia is English, and this is widely understood.

Q. I wish to print posters/flyers/business cards locally - is this possible ?

A. Yes, Just use Form 6 in the
Service Manual.

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